Returns Policy
Full 30 Day Returns policy:
We Offer a Full 30 Day Return policy. If for any reason you are unhappy or want to return your purchase to us you can return the goods to the address provided on your receipt for a full refund providing the goods are unused and in their original packaging.
Exceptions - logo, personalised or embroidered products.
We cannot accept returns for unwanted goods outside of the 30 Day period.
In the unlikely event that you experience any problems with the products you have bought from us, please call our customer services team on 01491 526107 where we will provide help to return the goods.
Exceptions - logo, personalised or embroidered products.
We cannot accept returns for unwanted goods outside of the 30 Day period.
In the unlikely event that you experience any problems with the products you have bought from us, please call our customer services team on 01491 526107 where we will provide help to return the goods.
Returning your goods:
Package the goods safely and securely using the original packaging if possible.
Use a reputable courier for larger goods, or recorded delivery for smaller items. We are unable to accept responsibility for goods lost in transit on their way back to us.
To help speed up the returns process please keep your receipt, delivery note or proof of purchase in a safe place for the duration of your warranty.
Use a reputable courier for larger goods, or recorded delivery for smaller items. We are unable to accept responsibility for goods lost in transit on their way back to us.
To help speed up the returns process please keep your receipt, delivery note or proof of purchase in a safe place for the duration of your warranty.
Terms and Conditions:
Unused goods:
In the event that you are not satisfied with any purchase from best4balls.com, you may return unused goods within 30 days of receipt for a full refund.
Sending a product back:
It is the receivers responsibility to return any unwanted product. Goods must be returned using a signed for service so that proof of sending, or returned signature, can be shown in the event of lost goods.
Best4balls will not refund any shipping costs associated with returning unwanted goods.
Damaged goods:
In the unlikely event of receiving damaged goods, please inform us within 48 hours of receiving the goods. Once the goods have been used we will not be responsible for any claims for damages. We will arrange for return of the goods and on inspection will send a replacement by return of post.
Please keep the original packaging if there is any sign of damage to the packaging or if it shows signs of being opened.
Please contact us to arrange for collection of the goods from you either by telephone on 01491 526107 or email contact@best4balls.com
In the event that you are not satisfied with any purchase from best4balls.com, you may return unused goods within 30 days of receipt for a full refund.
- Goods must be returned with all packaging and must be unused.
- We regret that refunds cannot be made for products that show evidence of having been used.
- We do not give postage and packaging refunds for goods that have turned up late due to shippers problems.
- We do not give refunds on logo products once the visual proof has been approved and the product has been ordered.
Sending a product back:
It is the receivers responsibility to return any unwanted product. Goods must be returned using a signed for service so that proof of sending, or returned signature, can be shown in the event of lost goods.
Best4balls will not refund any shipping costs associated with returning unwanted goods.
Damaged goods:
In the unlikely event of receiving damaged goods, please inform us within 48 hours of receiving the goods. Once the goods have been used we will not be responsible for any claims for damages. We will arrange for return of the goods and on inspection will send a replacement by return of post.
Please keep the original packaging if there is any sign of damage to the packaging or if it shows signs of being opened.
Please contact us to arrange for collection of the goods from you either by telephone on 01491 526107 or email contact@best4balls.com
Damaged Goods:
In the unlikely event of receiving damaged goods, please inform us within 48 hours of receiving the goods. Once the goods have been used we will not be responsible for any claims for damages. We will arrange for return of the goods and on inspection will send a replacement by return of post.
Please keep the original packaging if there is any sign of damage to the packaging or if it shows signs of being opened.
Please contact us to arrange for collection of the goods from you either by telephone on 01491 526107 or email contact@best4balls.com
Please keep the original packaging if there is any sign of damage to the packaging or if it shows signs of being opened.
Please contact us to arrange for collection of the goods from you either by telephone on 01491 526107 or email contact@best4balls.com
Returns Address:
Best for Balls Ltd. Unit 18, Vanalloys Business Park, Stoke Row, Henley-on-Thames, Oxfordshire. RG9 5QW. UK
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